Highland 100 Panel
On this page
A representative panel of citizens who use our services and respond to an annual survey.
For more information:
email nhsh.engage@nhs.scot
Use Highland 100 Panel as the subject line.
About the Highland 100 Panel
At NHS Highland we know we need the insight and experience of people who use our services in order to learn and improve. We have several ways to gather feedback, from a comments and compliments form to a statutory consultation, as well as Care Opinion, our dedicated Feedback Team, and a complaints process.
But sometimes we'd like to hear more generally how we are doing - what people think of NHS Highland as an organisation. To help with this, we are setting up the Highland 100 Panel. We aim to recruit a representative panel of citizens who we will survey once (or perhaps twice) a year, asking questions like:
"Over the past year, how was your experience of our service?"
Over time, we will be able to build up a picture of how our services are viewed, learn from what we do well, and focus on any areas for improvement.
We will also occasionally contact panel members to ask for their input on other things. This could be:
- advising on the wording of information for patients
- filling in a questionnaire
- joining a focus group, online or in-person, on a specific topic
All of these activities are voluntary and you can choose which you might wish to take part in.
Hear a radio interview about the panel
Community engagement manager at NHS Highland Marie McIlwraith tells Nevis Radio listeners about the Highland 100 Panel (June 2023):
Contact us
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Contact the feedback team
NHS Highland encourages and values feedback.
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Care Opinion
Care Opinion is an independent, not-for-profit organisation.
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Communications and engagement
Get in touch with the NHS Highland Communications and Engagement team.
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Community empowerment
Community asset transfer and participation requests.
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Consultations
From time to time NHS Highland will feature consultations that are underway.
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Freedom of information
About our Freedom Of Information (FOI) policy and how to request information from us.
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Highland 100 Panel
A representative panel of citizens who use our services and respond to an annual survey.
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Make a donation
The Highland Health Board Endowment Funds.