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Answers to questions

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How to contact the cervical screening service

If you live in Highland or Argyll and Bute and have any questions about your cervical screening appointment Phone your GP Practice.

 

How do I change my appointment?

To change your appointment contact your GP Practice.

Can I book a double appointment?

You can book longer appointments.

Contact your GP Practice to ask for this and they will look at how they can best support you.

What if I missed an appointment?

If you missed a screening appointment, contact your GP Practice as soon as possible and they will arrange a new appointment for you.

Who can go with you?

For most screening appointments a friend, family member or carer can go with you. For some appointments they may need to leave for part of the appointment.

You can contact your GP Practice before the appointment to let them know.

Is there somewhere quiet for me to wait before my appointment?

You, a family member or carer can contact your GP Practice before your appointment to ask if there is somewhere quiet for you to wait.

This can usually be organised if they know this would be helpful for you, as long as they know before you arrive.

What if I need language support?

If you need an interpreter or communication support, contact your GP Practice and they can arrange this for you.

Interpretation services are available free of charge for people using NHS services in Highland and Argyll and Bute.

This includes interpreting for people who are deaf and use British Sign Language (BSL).

You can request an interpreter when you call your GP Practice. Tell the person who answers the call what language support you need. A member of staff will arrange the interpreter on your behalf while you are on the phone. You may need a friend or relative to do this for you the first time you call.

The service will also arrange for an interpreter to be at your appointment.

Where to find other information about cervical screening

NHS Inform: Cervical screening (smear test) in Scotland | NHS inform

Get Checked Early: Cervical cancer | Get Checked Early

 

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Last updated: 25 October 2024

Next review date: 31 January 2025