Audiology (hearing)
On this page
The Audiology service works closely with ear, nose and throat (ENT) and other NHS colleagues and covers the whole NHS Highland area.
We work with both child and adult patients offering comprehensive audiology and hearing aid services.
See also Deaf services for a list of drop-in centres for local repairs and replacements, and useful links.
Important: Contacts
Appointment only - we are not able to accommodate 'walk-ins'.
To help us streamline our service please include the patient’s name and date of birth in every correspondence you send to us.
Highland
Audiology Department, Raigmore Hospital (Inverness)
- email nhshighland.audiology@nhs.scot
- phone 0800 917 8056
- available Monday to Friday - between 9am and 11am, and between 2pm and 4pm
- text (SMS) 07795 666 647
- for text-only users - this is not an answered telephone, it is only for patients with a profound loss who are unable to speak on the telephone.
Argyll and Bute
Audiology Department, Lorn and Islands District General Hospital
- phone 01631 788993
About the service
The Audiologist carries out a range of tests on adults and children to determine the presence, nature and extent of hearing loss and balance disorders, enabling accurate clinical diagnosis in a range of hearing related conditions.
A further role includes the long term management and rehabilitation of the hearing impaired and those with tinnitus, many of whom require the support of hearing aids/communication equipment and counselling with respect to their hearing loss or tinnitus.
Locations
The audiology service is available in the following locations:
Drop-in centres for NHS hearing aid batteries
Local services are available for battery re-supply. See also Deaf services drop-in centres for other equipment.
- Brora: Brora Health Centre
- Dingwall: Ross Memorial Hospital
- Dornoch: Dornoch Medical Practice
- Fort William: Lochaber Sensory Care - Caol Shopping Centre, Caol PH33 7DR
- Gairloch: Gairloch Pharmacy
- Golspie: Golspie Health Centre
- Helmsdale: Helmsdale Surgery
- Inverness: Inverness Hearing Centre - 5 Strothers Lane IV1 1LR
- Kinlochleven: Kinlochleven Medical Practice
- Kyle of Lochalsh: Kyle Medical Practice
- Lochinver: Assynt Centre - Assynt Community Care Unit, Kirk Road IV27 4LT
- Newtonmore: Main's House - Main Street PH20 1DF
- Portree: Portree Community Hospital
- Thurso: Community Care Unit - Sinclair Court, Melvich KW14 7YL
- Thurso: Dunbar Hospital
- Thurso: The Sensory Centre - 9 Riverside Place KW14 8BZ
- Ullapool: Ullapool Medical Practice
- Wick: Caithness General Hospital
- Wick: The Sensory Centre - Telford Street KW1 5EQ
Hearing aid repair or replacement
Has your hearing aid been lost or damaged?
In-person
Hearing aid repairs are appointment-only. Please use the phone or email contacts provided above and we can arrange for advice and support for your hearing aid.
By post
Please download, complete and return the form below by post or email. Alternative versions of the form are provided.
Questions and answers about lost or damaged hearing aids
Please do not try to contact the finance department about these questions - use our contact details instead.
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