Quality Improvement (QI)
Promoting safe, quality and compassionate care. Learning opportunities from the Nursing, Midwifery and Allied Health Professionals (NMAHP) Quality Improvement team.
Quality Improvement (QI) is a systematic approach that uses specific techniques to solve a problem, with the aim of bringing about a measurable improvement.
We would love to hear from you - if you have any ideas, feedback, queries or resources you would like to share, please contact us:
- email nhsh.qualityimprovement@nhs.scot
- email laura.keel1@nhs.scot
- email jade.gunn1@nhs.scot
January 2025: the application for the Scottish Quality and Safety Fellowship is now open.
About Quality Improvement
Quality Improvement (QI) can be used to improve the experiences and outcomes for patients, carers and service users, improve our working environment and to deliver "greener" services. For example it can be used to:
- reduce the number of inpatient falls
- streamline patient booking services
- tackle variation between sites in the way services are delivered
- increase staff satisfaction
- reduce the amount of waste generated
At NHS Highland we are developing a culture of continuous improvement and learning. It will not be easy to build this culture, but by empowering staff to turn challenges into opportunities we can continuously improve patient outcomes and experiences and staff satisfaction at work.
It is our aim to develop a sustainable QI learning framework in NHS Highland to give everyone, at every level, the skills they need to engage in change. Increasing knowledge of the existing QI learning opportunities and creating a system for sharing QI tools and resources is just the start of our journey to develop a QI culture in NHSH that everyone can be, and feels proud to be, a part of.
Quality Improvement learning opportunities
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Quality Improvement (QI)
Promoting safe, quality and compassionate care. Learning opportunities from the Nursing, Midwifery and Allied Health ...
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Scottish Coaching and Leading for Improvement Programme (SCLIP)
A 4-month Quality Improvement learning programme.
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Scottish Improvement Foundation Skills (SIFS)
The aim of SIFS is to support teams or individuals to develop the skills, knowledge and confidence to participate in ...
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Scottish Improvement Leader (ScIL)
ScIL is designed for professionals within Scottish public services who are passionate about driving quality improveme...
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Scottish Quality and Safety Fellowship (SQSF)
The Scottish Quality and Safety Fellowship programme is designed to train future leaders to deliver complex change ...
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Healthcare Quality Improvement PgCert
The postgraduate Healthcare Quality Improvement PgCert course at the University of the Highlands and Islands (UHI) wa...