Culture change and support for staff
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Our cultural transformation programme - Listening, Learning and Living Our Values.
Listening, Learning and Living Our Values includes:
- finding ways to promote the behaviours we want to encourage
- updating structure, like our Board and Committee structures
- improving processes, like grievance and bullying procedures
- a new approach to recruitment, including continuous recruitment to posts like nursing, and recruiting people who share our values
- The Healing Process (now concluded), a unique programme to support and learn from people who experienced bullying or harassment which was accessed by over 300 people
We have also introduced a range of free supports for colleagues.
Employee Assistance Programme
The Employee Assistance Programme (EAP) is a confidential service. From February 2025, this is delivered by Health Assured, a professional and independent workplace health and wellbeing provider.
Read more about the Employee Assistance Programme at NHS Highland Wellbeing at Work - workplace support.
The Guardian Service
An independent, confidential service which supports colleagues who may wish to discuss an issue, raise a complaint, or explore other ways of making their voices heard.
If you have a personal concern, including issues such as bullying, grievances or other problems at work, the Guardian Service can also offer impartial support and advice:
- email contact@theguardianservice.co.uk
- phone 0333 577 5955
National Whistleblowing Standards
The National Whistleblowing Standards are a national system for raising concerns about the NHS in the public interest, where there is a risk of harm or wrongdoing.
Culture change and support for staff
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Whistleblowing
'Whistleblowing' is simply another word for raising a concern or speaking up when things are not right.