This is a free and confidential service, assisting patients as they provide feedback and make complaints about their NHS treatments. They cannot give medical advice.
Alongside one to one support, their website, chatbot and helpline all offer valuable resources to guide vulnerable people, their carers and families through this process. In the Highland Health and Social Care Partnership area this includes adult social care.
- phone 0800 917 2127 - Monday to Friday, 9am to 5pm - to speak to a specialist advisor
- visit the Patient Advice and Support Service website - which features a chatbot
