Highland 100 Panel

We anticipate the annual survey will take less than 15 minutes for most people to complete. All other activities are voluntary so you can spend as much or as little time on them as you wish.

Giving personal information is voluntary. We will ask some questions such as your age, sex and the area you live in, as well as equalities information. You do not need to answer these questions, but if you do we will be able to use the information to make sure we are supporting people from all walks of life across the area we serve. We will not share your data with anyone and will only use it to improve our services.

We do not pay you to be on the panel, but we will reimburse travel or other reasonable expenses if you attend a face to face event.

We anticipate most panel members will have use of email and be able to answer the survey online, but we know there will be people who use our services who will not be able to do this. We will provide alternatives, such as posting paper surveys or translating material, for people who need them.

We want the panel to represent everyone, so we will seek out and invite people to join who have protected characteristics, such as a disability or people from an ethnic minority. We know not everyone will be able to use email and online surveys so we will offer alternatives.

No, anyone who lives in the Highland or Argyll and Bute Council areas is welcome to join the panel. You may be someone who uses our services regularly, or very infrequently: either way we want to hear from you.

If you have experience of using our services then you can join the panel. Many people who work for NHS Highland will also live in the area and use our services, so are welcome to join and share their experience as a service user or patient.

We have a separate Listening and Learning Panel for staff to tell us specifically about their experiences as an employee. We also welcome panel members who are carers or family members of people who use our services.

NHS Highland services include all health services in Highland and in Argyll and Bute, and adult social care in Highland. This could be care in a hospital, a GP practice, in a care home, or at home or another location like an outpatient clinic.