Care Opinion
On this page
Tell your story about an experience of health care or social care at Care Opinion, an independent, not-for-profit organisation.
About Care Opinion
Care Opinion is an online story sharing platform where anonymous stories are shared by patients, and where NHS Highland services will respond directly in a timely manner, ensuring responses are open and transparent.
Care Opinion's vision is for people to be able to share their experiences of health and care in ways which are safe, simple, and lead to learning and change.
Their mission is to provide an online platform so that:
- people can share honest feedback easily and without fear
- stories are directed to wherever they can help make a difference
- everyone can see how and where services are listening and changing in response
NHS Highland works in partnership with Care Opinion. Senior colleagues in NHS Highland, including the Chief Executive, have given a commitment to view and respond to all opinions posted from people in Highland.
Tell your story
Tell your story about your experience of NHS Highland on the Care Opinion website.
Care Opinion also offers children and young people a service to leave their stories, where dedicated advisers will support them.
Stories of NHS Highland health care services
Activity, ratings and stories from Care Opinion. See more health care service stories at the Care Opinion website.
Stories of NHS Highland social care services
Stories from Care Opinion. See more social care stories at the Care Opinion website.
Ways to leave feedback
NHS Highland encourages and values all kinds of feedback. There are a number of ways to leave your feedback with us and receive a response:
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Care Opinion
Tell your story about an experience of health care or social care at Care Opinion, an independent, not-for-profit org...
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Contact the Feedback team
We would like to hear and understand your comments, opinions, concerns or suggestions. It is very important for us to...
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Complaints
NHS Highland is committed to delivering high quality care for all patients. This includes making sure people are trea...
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Argyll and Bute Feedback team
Feedback about Argyll and Bute services, including complaints.
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Patient Advice and Support Service
The Patient Advice and Support Service (PASS) is an independent service, part of Scottish Citizens Advice Bureau.
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Highland 100 Panel
A representative panel of citizens who use our services and respond to an annual survey.
Contact us
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Care Opinion
Tell your story about an experience of health care or social care at Care Opinion, an independent, not-for-profit org...
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Contact the Feedback team
We would like to hear and understand your comments, opinions, concerns or suggestions. It is very important for us to...
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Communications and engagement
Get in touch with the NHS Highland Communications and Engagement team.
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Community empowerment
Community asset transfer and participation requests.
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Consultations
From time to time NHS Highland will feature consultations that are underway.
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Freedom of information
About our Freedom Of Information (FOI) policy and how to request information from us.
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Highland 100 Panel
A representative panel of citizens who use our services and respond to an annual survey.
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Make a donation
The Highland Health Board Endowment Funds.