Quality
We will create a culture of continuous improvement to develop the safety, experience and our responsiveness to the population we serve by delivering outstanding care every day.
Listen and learn
We will listen to what our patients tell us, and use this information to learn and to improve their experiences in NHS Highland.
Facilitate change
We will work with our people to promote effective leadership across the organisation to create the right conditions to facilitate change in NHS Highland.
Embed quality management system
We will introduce and embed a Quality Management System that will become a standard management system across NHS Highland.
Shared learning
We will develop our structures to facilitate a meaningful learning organisation, sharing learning when we don’t get things right and being accessible to everyone in NHS Highland.
Work across NHS Highland
We will work across the organisation to ensure that through the delivery of Together We Care, quality is everyone’s priority in NHS Highland.
Together We Care
Read about our Together We Care strategy.
View or download our NHS Highland Together We Care Strategy 2022-2027 (pdf, September 2022).